0191 447 0780


NHS Prescriptions

This service is available for anyone who is registered with GP practice in England and they are NHS exempt, or have to pay for your NHS repeat prescription medicines. Our reliable and flexible service enables you to get your medication delivered for FREE to your home, workplace, or a nominated person providing they are over 16 years old.

Ordering your NHS prescriptions from us is simple. Just download and fill in the order form below with your details and medications, then post it to us or drop it in at the Pharmacy.

Download our NHS Prescription Order Form

We can collect your prescription from any Surgery locally, or alternatively if your surgery is EPS ready we can access your prescription from any Surgery nationwide.

Your prescription should then be ready within 48 hours - you can call into the Pharmacy to collect it or we can we can deliver direct to you anywhere in the UK.

As pharmacy experts, we understand that managing repeat prescriptions can be challenging, time consuming and could be hard to manage in this busy pace of life.

However, if your GP surgery is in England, you can now get your repeat prescription medication delivered to your door for FREE with our state of art Prescription Delivery Service. We pride our self in making prescription management simple.

Our easy and hassle-free service means we will manage your repeat prescriptions for you. This service is great if you have a busy work schedule, an on-the-go lifestyle, or you don’t want the inconvenience of frequent trips to your GP or pharmacy.

This service includes repeat prescriptions and repeat dispensing prescriptions.

This process involves four simple steps
  1. Sign up for free on-line, over the phone or by returning completed signed consent form to us via post. Form can be downloaded here.
  2. Our dedicated team will manage and process your repeat prescription.
  3. We communicate with your GP to order, collect, confirm and dispense your prescription
  4. Your prescription is delivered FREE wherever you want in UK and we will remind you next time its due. Alternatively you can pick up your Rx from one of our conveniently located branches.
Everything is done onsite and all patient information is safe, secure and confidential. We source from a wide range of suppliers to ensure our customers’ needs and preferences are satisfied.

For more details, please contact us, or call in for a chat.

Free Home Deliveries

All NHS prescription delivered FREE via secure, tracked postal service to address of your choice. We will let you know when to expect the delivery. We offer FREE DELIVERY on all purchases as standard too.

Private Prescriptions

We specialise in hassle free, convenient, safe, secure and discreet prescription delivery service whether it is NHS or private prescription. If you have been issued a private prescription from any prescribing healthcare professional registered in UK, you can have your medication dispensed by us.

If you have a private prescription, call one of our helpful team, who will be able to take your details and confirm how you can have your medication delivered for free.

Once you have ordered your private prescriptions online, please send your signed NHS or private prescription to:

Welcome Health Pharmacy Ltd, 205 Whitley Road, Whitley Bay, NE26 2SY.

Please note, we must receive your prescription before we can dispense and send out your medication. Delivery is offered for FREE via Royal Mail to a UK address of your choice and may take 3-5 working days to arrive once we have received your private prescription. This delivery must be signed for by yourself or a nominated representative over 16 years old.

Private prescriptions charges vary, as the price for each private prescription item is unique and has its own cost. The cost for each private prescription will be discussed and confirmed with you before dispensing your prescription. In addition, all private prescription items have a minimum order value of £5.00, meaning that if you’re prescribed medication totals less than £5.00 you will still be charged this amount as a minimum.